First-time setup Packaging opening When opening the packaging, please avoid damaging the product. Vacuum packing may slightly affect the fluffiness of the fabric; simply shake it out gently, and it will naturally restore fluffiness within 24-48 hours. The correct steps for powering on Step 1: Please connect the coupler to the product securely before plugging it into a working power outlet. Step 2: Press the Power or ON/OFF button on your electric blanket to turn it ON. Note: Refer to the user manual for information on the exact location of the Power or ON/OFF button, as it may vary by brand or model. Step 3: Press the Temperature Up or Down button on your electric blanket to adjust the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up or Down button and instructions on how to adjust the temperature, as they may vary by brand or model. Allow your electric blanket to reach the desired level. What if the controller doesn't match the product? A. Please check that the MODEL NUMBER on the product label matches the MODEL NUMBER on the back of the controller. If there are any issues, please contact our customer service team. B. Please use the included Bedsure controller, and do not use controllers from any other brand. What if the controller feels too hot？ Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. If the problem still cannot be resolved, please follow the steps below: A. Turn OFF your electric blanket. B. Unplug the power cord of your electric blanket from the power outlet. C. Allow your electric blanket and controller to cool down for 20-30 minutes. D. Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. Why does the product size seem different than expected? The dimensions of the heated wearable blanket are 50x71 inches, with an 18-inch foot pocket. These specifications outperform 99% of competing products on the market. Product dimension diagrams and photos of models of different genders wearing the blanket are provided below for reference. Three ways to use Use as heated blanket Use as wearable blanket Use as Foot Warmer Won’t work Step 1: Check the controller Please check the controller is not wrapped in the product or placed near other heat sources, as overheating may trigger the self-protection mode. Step 2: Unplug the power cord Unplug the power cord, and then disconnect the coupler. Step 3: Check the power source Confirm that you are using a 120V AC power source. Connect another working device to the same power outlet to confirm that the outlet is working. Reconnect the coupler, plug in the power outlet, and turn it back on. This should resolve most errors or black screen issues. Step 4: Contact customer service team If the issue persists after multiple attempts, please contact our customer service team for assistance. Won't heat evenly or warm enough Won't heat evenly For optimal heating performance, please lay the product flat during use. Avoid excessive folding or twisting of it, and do not sit on it or place heavy objects on it. Won't warm enough A. When the weather is too cold or the room temperature is too low, please press the Temperature Up button on your electric blanket to increase the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up button and instructions on how to adjust the temperature, as they may vary by brand or model. B. Wait for 10-15 minutes so your electric blanket heats up. C. If the warmth is still insufficient, you may pair it with other regular bedding products according to your personal needs for enhanced insulation. Note: Please do not use your electric blanket with other heated products simultaneously. Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the coupler. Allow your electric blanket to cool down for 20-30 minutes. C. Keep the controller and plug dry. Washing Instructions A. Presoak in cold water with mild soap for 15 minutes. B. Machine washing on a gentle cycle with mild soap and cold water. C. Rinse thoroughly in fresh cold water. D. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes, then tumble dry the electric blanket. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the blanket and coupler are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Loosely loop the cord to prevent damage or tangling. C. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

Weddings can be an intensely exciting experience for the couple and guests. For guests – especially for those new to attending weddings, there can so many questions about preparing, ordering and delivering a gift.

Welcome to Bedsure, your one-stop shop for endless nights of coziness! Today, we're going to talk about good sleep. When it comes to a good night's sleep, most people would start logging their hours. That is a good habit, but it's not all it takes for a night of quality sleep. The quality of your sleep is also heavily influenced by the bedding you choose. This is where Bedsure would step in and shine. Our products come in a wide range of materials and designs, and finding the right combination can transform your sleep quality. Let's explore how Bedsure's diverse range of products caters to every unique sleep need.   The Difference Bedding Can Make Sleep isn't all about a number. It is, instead, about how those hours are spent. This is where a decision between having firm or soft pillows, cotton or polyester comforters, and other bedding variations come into play.  Right Pillows Soft Pillows are ideal for stomach sleepers. Soft pillows provide gentle support, helping to maintain a neutral spine alignment without causing undue strain on the neck. Firm Pillows are best suited for side sleepers. Firm pillows offer more substantial support, keeping the head, neck, and spine aligned, thus reducing the risk of waking up with neck pain or stiffness. Thick Pillows are often preferred by side sleepers, as they help to fill the gap between the head and the mattress, maintaining proper alignment of the spine. Thin Pillows are beneficial for back sleepers or those with respiratory issues, as they offer enough support while preventing the head from being elevated too much, which can obstruct breathing. Our Adjustable Loft Pillow is a versatile product that can cater to various needs. Its adjustability feature allows users to customize the firmness and thickness, making it suitable for all types of sleepers, whether they prefer a soft, firm, thick, or thin pillow. The Chopped Foam Cooling Pillow, on the other hand, is perfect for those who tend to sleep hot, offering temperature regulation along with the desired level of support.   A Cozy Comforter. Lightweight Comforters are ideal for warmer climates or seasons. Lightweight comforters like cotton provide breathability and prevent overheating, ensuring a comfortable sleep. Heavier, Plush Comforters are great for colder climates or seasons; a plush, heavier comforter is preferable. It offers warmth and a cozy feel, which can help you relax and get a good night's sleep. Understanding the different materials and their properties allows you to choose a comforter that not only suits your personal preferences but also enhances your overall sleep quality.   Creating Your Perfect Sleep Environment Your sleep environment is pivotal in determining sleep quality. Creating your perfect sleep environment is essential for achieving restful and rejuvenating sleep. It involves tailoring your bedroom to become a sanctuary of comfort and relaxation. Start by selecting the right mattress and pillows that cater to your specific sleep needs, choose materials that regulate temperature and feel comfortable against your skin. Ensure your room is conducive to sleep by maintaining a cool, quiet, and dark atmosphere, possibly using blackout curtains and white noise machines if needed. The goal is to create a space that not only invites restful sleep but also enhances the overall quality of your slumber, making your bedroom a haven for relaxation and rejuvenation.    The Impact of Bedding Material The material of your bedding plays a crucial role in comfort and temperature regulation: Rayon Derived from Bamboo Sheet Set: Not only soft and luxurious, these sheets are excellent for temperature control, suitable for those who experience night sweats or sleep hot. Cotton Comforters, like our Cotton Waffle Weave Comforter Set, are highly popular due to their breathability and natural fibers. Cotton is ideal for warmer climates or seasons as it allows for good air circulation, reducing the likelihood of overheating during sleep. It's also hypoallergenic, making it a great choice for people with sensitive skin. Polyester and Synthetic Fill are commonly used in comforters like our Ultra Soft Comforter. They are generally more durable than natural fibers and are excellent at retaining the warmth, making them suitable for colder climates. Additionally, synthetic fills are hypoallergenic and easy to care for, being machine washable and less prone to shrinking compared to natural fibers. Down Comforters are filled with soft, fluffy undercoating from ducks or geese and are known for their exceptional warmth and lightness. Down alternative comforters, on the other hand, use synthetic materials to mimic the feel of down but are more affordable and easier to maintain. They are ideal for those who are allergic to feathers or prefer a non-animal product. Tips for Quality Sleep Consistent Sleep Schedule: Regular sleep timings aid in better sleep quality. Bedroom Environment: Tailor your bedroom to be a sleep haven. Screen Time Management: Limit exposure to blue light before bedtime. Mindful Eating: Watch your diet, especially before bedtime. Relaxation Routines: Engage in activities that calm the mind. The Bedsure Promise At Bedsure, we believe that a good day starts with a great night's sleep. Our diverse range of products, from the Chopped Foam Cooling Pillow to the Rayon Derived from Bamboo Sheet Set, is designed to cater to every individual's unique sleep needs. Discover the perfect bedding for your best sleep yet. Visit Bedsure and let us help you in your journey towards restful nights and energized mornings. Sweet dreams!

Parts How to use the two power options for Portable Heating Pad? The portable wearable blanket supports two power options: Fixed power source: Please connect the Connecting Cable ('5') to Power Connector ('3') and Adapter ('6') , then plug into an AC outlet (100~240V - 50/60Hz). Portable power source: Please connect the Power Connector ('3') to the Type-C plug of the Power Bank ('4'). Then, turn on the Power Bank. Note: Smart Eco-Sleep Mode - After the blanket is turned off, the power bank will enter standby to save energy. Press the button on the blanket or replug the cable to reactivate power. *For first use, please ensure the Power Bank ('4') is fully charged using our Adapter ('6') with Connecting Cable ('5'). Temperature & Timing Settings Press ☀️ and hold the Power Button for 3 seconds to turn on. ☀️: Tap once to switch between 4 heat settings (01-02-03-04). ⏰: Tap once to switch between 4 time settings (1H-2H-3H-4H). To turn off at any setting, press ☀️ and hold the Power Button for 3 seconds. The power will be automatically turn off after 3 hours if no timer setting is selected. Note: It is recommended to wear clothing when wearing the heated blanket to avoid low-temperature scalds. Power Bank Usage Guidelines Due to shipping safety regulations, the Power Bank in the package may not be fully charged. For first use, please charge it with our adapter. Smart Eco-Sleep Mode: After the blanket is turned off, the power bank will enter standby to save energy. Press the button on the blanket or replug the cable to reactivate power. Do not charge any other devices when the Power Bank is powering the wearable blanket. Do not simultaneously power the wearable blanket if the Power Bank is being charged. Disconnect the Power Bank and Connecting Cable before washing the wearable blanket. Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the cables. Allow your heated blanket to cool down for 20-30 minutes. C. Keep the power bank and adapter dry. Washing Instructions A. Use the mesh laundry bag if machine wash. B. Presoak in cold water with mild soap for 15 minutes. C. Hand washing or machine washing on a gentle cycle with mild soap and cold water. D. Rinse thoroughly in fresh cold water. E. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes, then tumble dry the blanket. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the blanket and connector are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Loosely loop the cord to prevent damage or tangling. C. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

Parts How to use the two power options for Portable Heating Pad? The portable wearable blanket supports two power options: Fixed power source: Please connect the Connecting Cable ('5') to Power Connector ('3') and Adapter ('6') , then plug into an AC outlet (100~240V - 50/60Hz). Portable power source: Please connect the Power Connector ('3') to the Type-C plug of the Power Bank ('4'). Then, turn on the Power Bank. Note: Smart Eco-Sleep Mode - After the blanket is turned off, the power bank will enter standby to save energy. Press the button on the blanket or replug the cable to reactivate power. *For first use, please ensure the Power Bank ('4') is fully charged using our Adapter ('6') with Connecting Cable ('5'). Temperature & Timing Settings Press ☀️ and hold the Power Button for 3 seconds to turn on. ☀️: Tap once to switch between 4 heat settings (01-02-03-04). ⏰: Tap once to switch between 4 time settings (1H-2H-3H-4H). To turn off at any setting, press ☀️ and hold the Power Button for 3 seconds. The power will be automatically turn off after 3 hours if no timer setting is selected. Note: It is recommended to wear clothing when wearing the heated blanket to avoid low-temperature scalds. Power Bank Usage Guidelines Due to shipping safety regulations, the Power Bank in the package may not be fully charged. For first use, please charge it with our adapter. Smart Eco-Sleep Mode: After the blanket is turned off, the power bank will enter standby to save energy. Press the button on the blanket or replug the cable to reactivate power. Do not charge any other devices when the Power Bank is powering the wearable blanket. Do not simultaneously power the wearable blanket if the Power Bank is being charged. Disconnect the Power Bank and Connecting Cable before washing the wearable blanket. Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the cables. Allow your heated blanket to cool down for 20-30 minutes. C. Keep the power bank and adapter dry. Washing Instructions A. Use the mesh laundry bag if machine wash. B. Presoak in cold water with mild soap for 15 minutes. C. Hand washing or machine washing on a gentle cycle with mild soap and cold water. D. Rinse thoroughly in fresh cold water. E. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes, then tumble dry the blanket. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the blanket and connector are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Loosely loop the cord to prevent damage or tangling. C. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

First-time setup Packaging opening When opening the packaging, please avoid damaging the product. Packing may slightly affect the fluffiness of the fabric; simply shake it out gently, and it will naturally restore fluffiness within 24-48 hours. The correct steps for powering on Step 1: Please connect the coupler to the product securely before plugging it into a working power outlet. Step 2: Press the Power or ON/OFF button on your heating pad to turn it ON. Note: Refer to the user manual for information on the exact location of the Power or ON/OFF button, as it may vary by brand or model. Step 3: Press the Temperature Up or Down button on your heating pad to adjust the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up or Down button and instructions on how to adjust the temperature, as they may vary by brand or model. Allow your heating pad to reach the desired level. What if the controller feels too hot？ Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. If the problem still cannot be resolved, please follow the steps below: A. Turn OFF your heating pad. B. Unplug the power cord of your heating pad from the power outlet. C. Allow your heating pad and controller to cool down for 20-30 minutes. D. Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. Won’t work Step 1: Check the controller Please check the controller is not wrapped in the product or placed near other heat sources, as overheating may trigger the self-protection mode. Step 2: Unplug the power cord Unplug the power cord, and then disconnect the coupler. Step 3: Check the power source Confirm that you are using a 120V AC power source. Connect another working device to the same power outlet to confirm that the outlet is working. Reconnect the coupler, plug in the power outlet, and turn it back on. This should resolve most errors or black screen issues. Step 4: Contact customer service team If the issue persists after multiple attempts, please contact our customer service team for assistance. Won't heat evenly or warm enough Won't heat evenly For optimal heating performance, please avoid excessive folding or twisting of it flat during use, and do not sit on it or place heavy objects on it. Won't warm enough A. When the weather is too cold or the room temperature is too low, please press the Temperature Up button on your heating pad to increase the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up button and instructions on how to adjust the temperature, as they may vary by brand or model. B. Wait for 10-15 minutes so your heating pad heats up. C. If the warmth is still insufficient, you can try to make the product fit your body better and experience more warmth. Note: Please do not use your heating pad with other heated products simultaneously. Heating Pad Usage Guidelines Parts Wearing methods Please choose the appropriate way of wearing methods according to your personal preference. Controller Components & Function Description How the controller works Mode 1 - Normal This mode offers 3 timer settings: 1 hour, 1.5 hours, and 2 hours. You can choose from 6 heat levels, with amaximum temperature of 150°F-similar to a standard heating pad, ideal for temporary relief and comfort. Mode 2 - ExtendedIf you select a timer longer than 2 hours (such as 3H or 4H), the product will function normally during the first 2 hours with all 6 heat levels available. Starting from the third hour, to help prevent low-temperature burns from prolonged exposure, the controller will automatically reduce the heat to a maximum of level 3 (120°F). This ensures continued warmth and mild therapy while maintaining user safety. Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the coupler. Allow your heating pad to cool down for 20-30 minutes. C. Keep the controller and plug dry. Washing Instructions A. Use the mesh laundry bag. B. Presoak in cold water with mild soap for 15 minutes. C. Hand wash or machine wash on a gentle cycle with mild soap and cold water. D. Rinse thoroughly in fresh cold water. E. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the pad and coupler are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Loosely loop the cord to prevent damage or tangling. C. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

First-time setup Packaging opening When opening the packaging, please avoid damaging the product. Packing may slightly affect the fluffiness of the fabric; simply shake it out gently, and it will naturally restore fluffiness within 24-48 hours. The correct steps for powering on Step 1: Please connect the coupler to the product securely before plugging it into a working power outlet. Step 2: Press the Power or ON/OFF button on your heating pad to turn it ON. Note: Refer to the user manual for information on the exact location of the Power or ON/OFF button, as it may vary by brand or model. Step 3: Press the Temperature Up or Down button on your heating pad to adjust the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up or Down button and instructions on how to adjust the temperature, as they may vary by brand or model. Allow your heating pad to reach the desired level. What if the controller feels too hot？ Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. If the problem still cannot be resolved, please follow the steps below: A. Turn OFF your heating pad. B. Unplug the power cord of your heating pad from the power outlet. C. Allow your heating pad and controller to cool down for 20-30 minutes. D. Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. Won’t work Step 1: Check the controller Please check the controller is not wrapped in the product or placed near other heat sources, as overheating may trigger the self-protection mode. Step 2: Unplug the power cord Unplug the power cord, and then disconnect the coupler. Step 3: Check the power source Confirm that you are using a 120V AC power source. Connect another working device to the same power outlet to confirm that the outlet is working. Reconnect the coupler, plug in the power outlet, and turn it back on. This should resolve most errors or black screen issues. Step 4: Contact customer service team If the issue persists after multiple attempts, please contact our customer service team for assistance. Won't heat evenly or warm enough Won't heat evenly For optimal heating performance, please avoid excessive folding or twisting of it flat during use, and do not sit on it or place heavy objects on it. Won't warm enough A. When the weather is too cold or the room temperature is too low, please press the Temperature Up button on your heating pad to increase the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up button and instructions on how to adjust the temperature, as they may vary by brand or model. B. Wait for 10-15 minutes so your heating pad heats up. C. If the warmth is still insufficient, you can try to make the product fit your body better and experience more warmth. Note: Please do not use your heating pad with other heated products simultaneously. Heating Pad Usage Guidelines Parts Wearing methods Please choose the appropriate way of wearing methods according to your personal preference. Adjustable Belt Design The heating pad comes with belt that helps you adjust the size to fit people of different weights. You can free your hands while reading, doing housework or watching TV without worrying about it falling or moving. Controller Components & Function Description How the controller works Mode 1 - Normal This mode offers 3 timer settings: 1 hour, 1.5 hours, and 2 hours. You can choose from 6 heat levels, with amaximum temperature of 150°F-similar to a standard heating pad, ideal for temporary relief and comfort. Mode 2 - Extended If you select a timer longer than 2 hours (such as 3H or 4H), the product will function normally during the first 2 hours with all 6 heat levels available. Starting from the third hour, to help prevent low-temperature burns from prolonged exposure, the controller will automatically reduce the heat to a maximum of level 3 (120°F). This ensures continued warmth and mild therapy while maintaining user safety. Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the coupler. Allow your heating pad to cool down for 20-30 minutes. C. Keep the controller and plug dry. Washing Instructions A. Fasten Velcro to avoid snagging. B. Use the mesh laundry bag. C. Presoak in cold water with mild soap for 15 minutes. D. Hand wash or machine wash on a gentle cycle with mild soap and cold water. E. Rinse thoroughly in fresh cold water. F. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the pad and coupler are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Fasten Velcro to avoid snagging. C. Loosely loop the cord to prevent damage or tangling. D. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

First-time setup Packaging opening When opening the packaging, please avoid damaging the product. Packing may slightly affect the fluffiness of the fabric; simply shake it out gently, and it will naturally restore fluffiness within 24-48 hours. The correct steps for powering on Step 1: Please connect the coupler to the product securely before plugging it into a working power outlet. Step 2: Press the Power or ON/OFF button on your heating pad to turn it ON. Note: Refer to the user manual for information on the exact location of the Power or ON/OFF button, as it may vary by brand or model. Step 3: Press the Temperature Up or Down button on your heating pad to adjust the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up or Down button and instructions on how to adjust the temperature, as they may vary by brand or model. Allow your heating pad to reach the desired level. What if the controller doesn't match the product? A. Please check that the MODEL NUMBER on the product label matches the MODEL NUMBER on the back of the controller. If there are any issues, please contact our customer service team. B. Please use the included Bedsure controller, and do not use controllers from any other brand. What if the controller feels too hot？ A. Turn OFF your heating pad. B. Unplug the power cord of your heating pad from the power outlet. C. Allow your heating pad and controller to cool down for 20-30 minutes. D. Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use. Won’t work Step 1: Check the controller Please check the controller is not wrapped in the product or placed near other heat sources, as overheating may trigger the self-protection mode. Step 2: Unplug the power cord Unplug the power cord, and then disconnect the coupler. Step 3: Check the power source Confirm that you are using a 120V AC power source. Connect another working device to the same power outlet to confirm that the outlet is working. Reconnect the coupler, plug in the power outlet, and turn it back on. This should resolve most errors or black screen issues. Step 4: Contact customer service team If the issue persists after multiple attempts, please contact our customer service team for assistance. Won't heat evenly or warm enough Won't heat evenly For optimal heating performance, please avoid excessive folding or twisting of it flat during use, and do not sit on it or place heavy objects on it. Won't warm enough A. When the weather is too cold or the room temperature is too low, please press the Temperature Up button on your heating pad to increase the temperature. Note: Refer to the user manual for information on the exact location of the Temperature Up button and instructions on how to adjust the temperature, as they may vary by brand or model. B. Wait for 10-15 minutes so your heating pad heats up. C. If the warmth is still insufficient, you can try to make the product fit your body better and experience more warmth. Note: Please do not use your heating pad with other heated products simultaneously.   Heating Pad Usage Guidelines Parts Connect the Controller Connector "⑦" to the Pad Connector "③" and then plug the Power Cord "⑨" into the wall outlet. Two ways to use A. Use as Heating Pad For waist, abdomen, shoulders, legs, and back. B. Use as Foot Warmer Washing and Maintenance Warning A. Before cleaning, please unplug the power cord first. B. Disconnect the coupler. Allow your heating pad to cool down for 20-30 minutes. C. Keep the controller and plug dry. Washing Instructions A. Use the mesh laundry bag. B. Presoak in cold water with mild soap for 15 minutes. C. Hand wash or machine wash on a gentle cycle with mild soap and cold water. D. Rinse thoroughly in fresh cold water. E. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage. Drying Instructions Air Drying: Hang over two parallel lines. Avoid using clothes pins. Machine Drying: A. Please use a household dryer only; do not use commercial or laundromat dryers. B. Preheat the dryer on the low temperature setting for 2 minutes. C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely. Note: After washing and drying, ensure both the pad and coupler are completely dry before plugging it in. Maintenance A. Ensure the product is completely cool and thoroughly dry before storing it. B. Loosely loop the cord to prevent damage or tangling. C. Store the product in a well-ventilated, dry area. Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not sit on it or place heavy objects on it to maintain optimal heating performance.  

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