- Shipped compressed. Allow it to lie flat for up to 24 hours to fully regain its shape.
- Adjustment Period: An ergonomic pillow may cause slight discomfort initially; allow 24 days to adapt.
- A slight odor from memory foam is normal and harmless; the foam is made with spring water and contains no chlorides, mercury, or heavy metals.
- Small surface pores may appear during production, which is normal and does not affect use.
- The pillow is certified by OEKO-TEX and CertiPUR-US for safe.
- Medical Reminder: Not a medical device. Consult a doctor for cervical spine issues.
Please note that the pillow may feel slightly firm when first unpacked. This is normal as the memory foam needs about 24 days to break in and adapt to your body. The comfort will improve over time as it softens and molds to your neck and shoulders.
If you still find the hardness uncomfortable after 24 days, please don’t hesitate to contact us. We’re happy to provide personalized tips or arrange a return/replacement — your comfort is our priority.
Product Information
- Find Your Ideal Pillow Height:
A pillow should keep your head, neck, and spine aligned, supporting the natural curve to reduce neck discomfort and tension.
Care Instructions
Note: Machine wash the pillowcase and tumble dry on low. Avoid washing or exposing the pillow insert to direct sunlight.
- Remove the foam and filling, and machine wash the cover separately in cold water.
- Delicate cycle. Do not bleach.
- Tumble dry low. Reshape as needed.
- Do not machine wash or dry the foam core.
