Frequently Asked Questions

Slight color differences can happen due to lighting, screen settings, or production batches. This is normal and doesn’t affect the quality of the sheets. If you need help choosing the right color or finding a good match, our customer care team is here to help.

Bamboo fabric is naturally soft and needs gentle care. We recommend using a laundry bag, selecting a delicate cycle, and avoiding high heat in the dryer. Simply machine wash them in cold water on a gentle cycle for a like-new restoration. Do not use bleach or fabric softener, as they can damage the fibers. If your sheets do tear, please send us a photo along with your order info. We’ll take a look and find the best solution for you.

Some wrinkling is normal after washing. For best results, lay the sheets flat right after drying or use a low-heat iron if needed. Use a low heat setting and avoid direct high heat. A pressing cloth is recommended to protect the fabric and get a smooth finish. If you’re using a dryer, choose a gentle, low-heat cycle and remove the sheets promptly to help minimize wrinkles.

Our story began with a determined mother - in the 1970s, she left her village with just embroidery skills to build a better life. Today, we honor her legacy through bedding that blends her handmade warmth with modern craftsmanship. Each piece undergoes 32 precise processes, from honeycomb weaving to triple-fluff filling, using carefully selected materials to deliver cloud-like softness - carrying forward both her loving touch and our unwavering commitment to quality comfort.