Product arrived very well packaged and came quickly. It is a bit bulky so it was somewhat difficult to get on my mattress, however it fits well and is very comfortable. However, it did not provide me any "cooling sensations" that I was expecting. I've only slept on it 1 night though. I have terrible hot flashes and was hoping for some relief.

Was surprised by how bulky this mattress pad is. The care label said to use a commercial washer to launder this mattress pad. Luckily, I have a large enough capacity washer to be able to handle this item. The mattress pad is nicely padded and it does appear to not absorb as much heat as traditional mattress pads for a cooler feel. Overall, pleased with the quality and comfort of this item.

This is amazing. So soft, so cushy, I sent one to my mother in law. She was flabbergasted how comfortable this was and how much her mattress must have sucked because this helped her sleep so well! We have a great bed, but this topper is amazing! Don't ever stop making this!