We've Got You Covered
We stand behind every Bedsure product with a 1-year Warranty from the date of purchase.
No Shipping Required
Most issues can be resolved without a return, and if a return is needed, we’ll cover the shipping label.
Easy Claims
Just send us a photo and a brief note. We’ll take care of the rest.
We're here to help!
At Bedsure, we're committed to providing exceptional service and high-quality products to our valued customers. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.
Contact
Mon–Fri, 10AM–6PM
Get in touch
Frequently Asked Questions
What is not covered?
Comfort is meant to be lived in, and everyday wear is part of the story. Our promise does not cover normal signs of love like gentle fading softening or wear over time. It also does not cover damage from accidents improper care or issues caused by anything beyond ordinary home use
How do I make a claim?
Reaching out is easy. Simply contact our care team at info@bedsurehome.com with your order number and a photo of the concern. We will take a look and guide you through the next step with care.
Our bedding, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects. Reach out anytime and our team will make sure you feel completely at ease.