Shipping policy
- How long does delivery take?
- Your order is typically delivered within 3-5 business days, though delivery may take longer for addresses in rural areas.
- What countries do you ship to?
- At this time, we are accepting orders from all continental states, Hawaii, Alaska, and Puerto Rico.
- Do I need to pay for shipping?
- We offer free shipping on orders $59+. For orders below $59, a flat shipping fee of $7.99 applies.
- How will my delivery be shipped?
- We’ve partnered with Amazon as our logistics provider. Your order will be shipped using Amazon’s delivery methods.
- I ordered more than one item. Will they all be delivered at the same time?
- We strive to ensure all your items arrive together. However, products may be shipped separately due to different shipping methods or availability. You will receive a shipment notification email for each product as it is shipped.
- Can I change the delivery address of my order after it has been shipped out?
- Unfortunately, we cannot change the shipment once the product is on the way.
-
What should I do if I receive a different product than what I ordered?
If you receive an incorrect product, please contact our customer support team at info@bedsurehome.com. We will assist you in resolving the issue as quickly as possible.