Customers say this pet bed is exceptionally soft and comfortable, with many noting their dogs and cats immediately took to it. Many reviews mention the bed's plush, fluffy texture and supportive cushioning that maintains its shape over time. The removable cover design receives frequent praise, allowing pet owners to easily wash just the outer fabric while keeping the foam inserts separate. Common feedback includes appreciation for the bed's attractive appearance and color options that complement home décor. Multiple pet owners report purchasing additional beds for different rooms, with some noting their pets prefer these beds over previous purchases. Many appreciate the sturdy construction and raised sides that provide a cozy, secure feeling. Users find the assembly process simple and quick. While most pets adapt immediately, a few needed time to warm up to the bed. Some mention sizing considerations, with a few wishing they had chosen larger sizes. Overall, reviewers consistently praise the bed's durability, washability, and comfort, making it a popular choice for both dogs and cats of various sizes.