Customers say this pet bed is soft and plush, making it a favorite among their furry companions. Many reviews mention its versatility, working well both in crates and as standalone bedding. The cushioning maintains its shape well, and users appreciate the non-slip bottom that keeps it in place. Frequent comments address its suitability for various pet sizes, from small cats to large dogs. While some note it needs time to expand after unpacking, most find it reaches full fluffiness quickly. The bed's durability and washability receive consistent praise. Many mention its ideal thickness - substantial enough for comfort while still allowing easy access. Several reviewers highlight its functionality as a crate liner, noting it fits well in standard-sized kennels.