Customers say this heated wrap provides exceptional warmth and comfort. Many reviews mention its soft, plush material and effective heating capabilities, with several noting they rarely need to use the higher temperature settings. The wrap features multiple heat levels and an auto-shutoff function, making it popular for desk work, reading, and relaxing. Common feedback includes appreciation for its versatility as both a heated and non-heated garment. While most find it cozy and well-made, some mention the cord placement could be more convenient, and a few wish the sleeves were longer. Many reviewers note using it to reduce home heating costs, particularly during work-from-home sessions. The wrap receives praise for its generous size and sherpa-style lining, though some suggest the front could be slightly longer for better lap coverage.