Customers say this pet bed is incredibly popular with their cats and small dogs, with many pets taking to it immediately. Users consistently praise its soft, fluffy texture and cozy design that allows pets to curl up comfortably. Many reviews mention the removable inner cushion, which makes washing much easier than cleaning the entire bed. Pet owners appreciate that it's machine washable and holds up well through multiple wash cycles. Common feedback includes satisfaction with the bed's construction quality and value for the price. Many note their pets spend most of their day in these beds, with some customers purchasing second beds for different rooms. The sizing works well for average cats and small dogs, though some mention the sides may flatten over time. While most pets love the bed instantly, a few reviews mention some cats initially being hesitant before eventually adopting it as their favorite spot. Overall, customers find this bed comfortable, durable, and well-suited for pets who enjoy cozy, enclosed sleeping spaces.