Customers say this dog bed offers exceptional comfort and support. Many reviews mention the thick, firm padding that maintains its shape well, making it particularly suitable for larger breeds and senior dogs. The bed's spacious design allows pets to stretch out comfortably. Reviews frequently highlight the bed's durability and quality construction. While most pets take to it immediately, some owners note it requires time to fully expand after unpacking. The washable cover receives praise, though a few mention it can be somewhat challenging to reassemble after cleaning. Common feedback includes appreciation for the non-slip bottom and cozy materials. Many note their pets prefer this bed over other resting spots, with some even purchasing multiple units.