Customers say this mattress topper transforms firm beds into comfortable sleeping surfaces. Many reviews mention its softness and plush feel, with users often describing it as cloud-like. The topper fits well on beds, with several noting its deep pockets keep it securely in place. While some find it thinner than expected, most agree it adds enough cushioning to improve their sleep experience. Frequent comments address its ability to soften overly firm mattresses. Many appreciate its value for the price, with several becoming repeat purchasers. Some note the padding may compress over time, though most remain satisfied with its performance. Reviews indicate it works well on various mattress types, from traditional to specialty beds. Users particularly praise its ability to stay in position and its easy maintenance.