A Bedsure heated mattress pad goes directly on the mattress like a fitted sheet, and your fitted sheet goes over it. The coupler sits at the foot end of the pad and the controllers go at the head of the bed: Twin, Twin XL and Full sizes have one controller, and Queen and King sizes have two, one for each side. If your model has a preheat function, use it to warm the bed before you get in.
If you are still choosing between a pad and a blanket, compare a heated mattress pad vs. electric blanket.
Bedsure Heated Mattress Pad Models
All six Bedsure heated mattress pads have 10 heat settings. They differ in sizes, timer options, preheat and mattress depth.
| Model | Sizes | Heat Levels | Timer | Default Auto Shut-Off | Fits Mattresses Up To | Dual Control | Preheat and Memory | Certification |
|---|---|---|---|---|---|---|---|---|
| Coral Fleece | Twin, Twin XL, Full, Queen, King | 10 | 12 options | Overheat protection | 18 in | 2 controllers on Queen and King | See product page | ETL and FCC |
| Polyester Microfiber | Twin, Full, Queen, King | 10 | 12 options | 8 hours | 16 in | Yes, Queen and King | Preheat and memory | ETL and FCC |
| Brushed Polyester Microfiber | Twin, Twin XL, Full, Queen, King | 10 | 12 options | 8 hours | 18 in | Yes, Queen and King | Preheat and memory | ETL and FCC |
| Waterproof Cotton | Twin, Full, Queen, King | 10 | 12 options | 8 hours | 18 in | 2 controllers on Queen and King | Preheat and memory | ETL and FCC |
| Luxury Jacquard | Twin, Full, Queen, King | 10 | 12 options in 1-hour steps | 8 hours | See product page | 2 controllers on Queen and King | Smart preheat | ETL and FCC |
| Four-Zoned | Twin XL, Full, Queen, King | 10 | 1 to 12 hours | 8 hours | See product page | 2 controllers on Queen and King, each with an upper-body zone and a foot zone | Preheat and memory | ETL and FCC |
The Waterproof Cotton pad also has a waterproof TPU layer that protects the mattress from spills. The Four-Zoned pad has a foot label that goes at the foot of the bed; its setup and controller are covered in the Four-Zoned heated mattress pad guide. Compare prices and sizes in heated mattress pads and toppers or the heated bedding collection, and find throws and wearables in the full heating collection.
First-time use
Packaging opening
When opening the packaging, please avoid damaging the product. Vacuum packing may slightly affect the fluffiness of the fabric; simply shake it out gently, and it will naturally restore fluffiness within 24-48 hours.
The correct steps for powering on
Step 1: Please connect the coupler to the product securely before plugging it into a working power outlet.
Step 2: Press the Power or ON/OFF button on your heated mattress pad to turn it ON.
Note: The Power button and the Temperature Up and Down buttons are on the Bedsure controller that came with your pad. On a Queen or King, each controller runs its own side of the bed.
Step 3: Press the Temperature Up or Down button on your heated mattress pad to adjust the temperature.
Allow your heated mattress pad to reach the desired level. This takes about 10 to 15 minutes.
How to use the preheat function
The Polyester Microfiber, Brushed Polyester Microfiber, Waterproof Cotton and Four-Zoned pads have a preheat function, plus a memory function that restores your previous settings. The Luxury Jacquard pad has a smart preheat that warms up quickly, then adjusts automatically to hold a steady temperature. The controller shown in the wiring diagram below has a PREHEAT button.
Use preheat to warm the bed before you get in, then set the level you want for sleep.
What if the controller doesn't match the product?
A. Please check that the MODEL NUMBER on the product label matches the MODEL NUMBER on the back of the controller. If there are any issues, please contact our customer service team.
B. Please use the included Bedsure controller, and do not use controllers from any other brand.
What if the controller feels too hot?
A. Turn OFF your heated mattress pad.
B. Unplug the power cord of your heated mattress pad from the power outlet.
C. Allow your heated mattress pad and controller to cool down for 20-30 minutes.
D. Please check the controller is not wrapped in the product or placed near other heat sources when in use. Keep it visible during use.
Why does the product size seem different than expected?
For heated mattress pads, please confirm the size of your bed before purchasing. Our products are designed to match standard bed sizes (Twin/Twin-XL/Full/Queen/King) precisely.
Can the heated mattress pad be used with other bedding?
Yes, it can be used with regular bedding like sheets, blankets, and comforters.
However, please do not use it with other heated products simultaneously, such as an electric blanket or a heated comforter. The HeatX heated comforter guide covers that product on its own.
Won't work
Step 1: Check the controller
Please check the controller is not wrapped in the product or placed near other heat sources, as overheating may trigger the self-protection mode.
Step 2: Unplug the power cord
Unplug the power cord, and then disconnect the coupler.
Step 3: Check the power source
Confirm that you are using a 120V AC power source. Connect another working device to the same power outlet to confirm that the outlet is working.
Reconnect the coupler, plug in the power outlet, and turn it back on. This should resolve most errors or black screen issues.
Step 4: Contact customer service team
If the issue persists after multiple attempts, please contact our customer service team for assistance.
Bedsure heated blankets use the same steps. See the heated blanket guidebook for blanket setup and care.
Won't heat evenly or warm enough
Won't heat evenly
For optimal heating performance, please lay the product flat during use. Avoid excessive folding or twisting of it.
Won't warm enough
A. When the weather is too cold or the room temperature is too low, please press the Temperature Up button on your heated mattress pad to increase the temperature.
Note: The Temperature Up button is on the controller. On a Queen or King, raise the level on the controller for your side.
B. Wait for 10-15 minutes so your heated mattress pad heats up.
C. If the warmth is still insufficient, you may pair it with other regular bedding products like sheets, blankets, and comforters according to your personal needs for enhanced insulation.
Note: Please do not use your heated mattress pad with other heated products simultaneously.
Why are the power cables of the Queen/King heated mattress pad a bit tangled?
A. The Twin/Twin-XL/Full size heated mattress pad has one controller.
B. The Queen/King size heated mattress pad has two controllers, each corresponding to a separate heating zone on the left and right sides.
The coupler is at the foot end of the pad, as the diagram below shows. Please connect the coupler, route the power cable to the left, and place one controller at the left head of the bed. Position the other controller on the right, with the power plug connected to the outlet on the right. This ensures independent control of temperature and timer for each side.
Why does the Queen/King heated mattress pad only heat half the area?
The Queen/King heated mattress pad has two controllers, each controlling the temperature and timer for its respective sides.
Please ensure the power cables are correctly connected, and both controllers are turned on for full coverage.
Washing and Maintenance
Warning
A. Before cleaning, please unplug the power cord first.
B. Disconnect the coupler. Allow your heated mattress pad to cool down for 20-30 minutes.
C. Keep the controller and plug dry.
For everyday safe-use rules, see our electric blanket safety guide.
Washing Instructions
A. Use the mesh laundry bag.
B. Presoak in cold water with mild soap for 15 minutes.
C. Machine washing on a gentle cycle with mild soap and cold water for 2 minutes.
D. Rinse thoroughly in fresh cold water.
E. Spin dry and gently stretch to its original size. Avoid using a wringer to prevent damage.
Drying Instructions
Air Drying: Hang over two parallel lines. Avoid using clothespins.
Machine Drying:
A. Please use a household dryer only; do not use commercial or laundromat dryers.
B. Preheat the dryer on the low temperature setting for 2 minutes, then tumble dry the heated mattress pad.
C. Remove while still damp, gently stretch to its original size, and hang it on a line or shower rail to air dry completely.
Note: After washing and drying, ensure both the heated mattress pad and coupler are completely dry before plugging it in.
Bedsure gives the same drying steps for its heated blankets.
Maintenance
A. Ensure the product is completely cool and thoroughly dry before storing it.
B. Loosely loop the cord to prevent damage or tangling.
C. Store the product in a well-ventilated, dry area.
Note: For long-term storage, please avoid excessive folding or twisting of the product, and do not place heavy objects on it to maintain optimal heating performance.
Frequently Asked Questions
Can you wash a heated mattress pad?
Yes. Unplug it, disconnect the coupler, let it cool for 20 to 30 minutes and keep the controller and plug dry. Put the pad in the mesh laundry bag, presoak it in cold water with mild soap for 15 minutes, then machine wash it on a gentle cycle. The full steps are under Washing Instructions.
Is there a right end to put on a heated mattress pad?
Yes. On the standard pads in this guide, the coupler goes at the foot of the bed and the controllers sit at the head, one on each side on a Queen or King, as the wiring diagram above shows. On the Four-Zoned pad, place the foot label at the foot of the bed.
How does the preheat setting work?
Preheat warms the bed before you get in. It is available on the Polyester Microfiber, Brushed Polyester Microfiber, Waterproof Cotton, Luxury Jacquard and Four-Zoned pads; see how to use the preheat function.
How does a heated mattress pad work?
Insulated heating wire inside the pad warms the surface you lie on, while the controller sets the heat level and the timer.
