Bedsure Reversible Rayon Derived from Bamboo Pillows

• Multiple Softness: The Bedsure  Pillows come in three different firmness options to meet your personal preference. Whether you prefer a cloud-like puffiness, a marshmallow-like softness, or anywhere in between, these pillows offer you unmatched coziness.
• Puffy: The Bedsure Hotel Pillows are designed to provide you with the comfort that is just right. With extra filling stuffed and advanced craftsmanship in how the fillings are curled and stuffed, these pillows offer various puffy softness levels that are also supportive.
• 5-Star Experience: The Bedsure Bed Pillows are made to the spec of a 5-Star hotel, allowing sleepers to get cozy and sleep sound like they're on a luxurious vacation at home, every night.
• Certified for Safety: This pillow set is Standard 100 by OEKO-TEX certified for meeting the highest criterion of testing for harmful chemicals and has been found to be harmless for humans.
• Warm Tips: Upon unboxing, grab the sides of these pillows and gently shake and pat the pillows to puff up. Please allow up to 48 hours for the pillows to regain their max volume. These pillows are machine washable on cold water, and tumble dry low for a like-new restoration.

Shipping

Your order is typically delivered within 3-5 business days.We currently ship to The U.S. only.For any shipping issues, please contact customer support at info@bedsurehome.com.

How long is the return window?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

*Please note that we don't accept returns after the 30 day timeframe. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

A Few Things to Note:

Our customer care team will notify you of the decision of your request to refund by e-mail. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.

All returned products must be unwashed in original condition with product tags attached. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.