Customers say this mattress topper transforms firm beds into luxuriously comfortable sleeping surfaces. Many reviews mention significant improvements in sleep quality, with users reporting it feels like sleeping in a high-end hotel. The topper provides an ideal balance of softness and support, with frequent comments about its cloud-like comfort. Common feedback includes the importance of following the 48-hour expansion period for optimal results. Some note that gentle heat can help speed up the expansion process. While most find it stays in place well, a few mention occasional shifting of the foam layer. Reviews consistently highlight the topper's ability to enhance existing mattresses, whether in homes, guest rooms, or camping vehicles. Many describe it as plush yet supportive, adding significant comfort without compromising stability. Users particularly appreciate the combination of the foam base and pillow top layer. Some practical considerations emerge in reviews - the topper adds notable height to beds, and deep-pocket sheets may be needed. A few mention longer drying times after washing, though most find maintenance straightforward.