Shoulder Heating Pad

• Comfortable Warmth: Experience quick, consistent, safe warmth powered by PTC/NTC heating wire technology. This heating pad comes with 6 heating levels and 3 time-settings for personalized coziness.
• Safe: This heating pad is ETL certified, and its default 2-hour auto shut-off prevents the pad from overheating and potential risks, so you can relax and enjoy its warmth with complete peace of mind.
• Convenient: The wired controller lets you easily and conveniently set your heating pad to your desired temperature and timer.
• Perfect Gift: The velvety 270 GSM ultra-fine micro mink and the 200 GSM premium sherpa provide a soft and warm experience, making the heating pad the perfect gift option for special occasions.
• Versatile: Get the much-needed supplementary warmth with this Bedsure heating pad at home, office, in cubicles, or just use it as a regular blanket.

Shipping

Your order is typically delivered within 3-5 business days.We currently ship to The U.S. only.For any shipping issues, please contact customer support at info@bedsurehome.com.

How long is the return window?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

*Please note that we don't accept returns after the 30 day timeframe. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

A Few Things to Note:

Our customer care team will notify you of the decision of your request to refund by e-mail. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.

All returned products must be unwashed in original condition with product tags attached. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.