Customers say this mattress topper provides a noticeable cooling sensation when first lying down. Many reviews mention its ideal thickness and softness, adding comfort without being overly puffy. The topper stays securely in place, with deep pockets fitting various mattress sizes. Users particularly appreciate how it enhances sleep quality on firm mattresses, with several noting it's perfect for dorm rooms. While some mention the cooling effect becomes less noticeable over time, they still find the overall comfort worthwhile. Reviews frequently highlight the topper's plush feel and even distribution of padding. Some users note that certain sheet materials may slip on the surface, though most find it maintains its position well. The topper receives praise for its quality construction and ability to refresh older mattresses.